Pimpant automates customer order re-entry with Deestree!
New mobile apps to keep an eye on
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What new social media mobile apps are available in 2022?
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Use new social media apps as marketing funnels
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Try out Twitter Spaces or Clubhouse on iPhone
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What app are you currently experimenting on?
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Pimpant, a brand committed to dilutable powder hygiene and maintenance products, has chosen Deestree to simplify and automate the management of its orders and customer rates.
Meet Valentin Vialaron ( business developper at Pimpant ) who shares his experience with the solution.
Why choose Deestree to manage your orders and prices?
In the past, we managed our orders and prices by hand, which meant a lot of re-keying and tedious manual follow-up. We were looking for a solution that would automate these processes and increase efficiency, and that would be connected to our CRM and invoicing tool, in this case Sellsy. Deestree proved to be the ideal solution, as it met our needs without complicating our daily routine.
What were the first gains observed with Deestree?
Right from the start, within 48 hours, we noticed a significant time saving in customer order processing. Previously, each order required several checks and entries. Thanks to the interfaces provided by Deestree, our customers can order autonomously, and everything arrives directly, under the right conditions (discounts, carriage paid, etc.) in Sellsy. Today, everything is centralized and automated, which has enabled us to reduce data entry and sales administration times by over 80%. It's quite magical to see a three-page PDF sales order transcribed by Deestree directly into our invoicing tool.
How does Deestree help you manage your customer rates?
Managing rates was a real headache: between differentiated rates for different customers and regular updates, it was easy to make mistakes. With Deestree, we can define our pricing grids and apply them automatically to each customer. This saves us typing errors and ensures clear, consistent communication of our prices.
Have you seen an improvement in communication with your customers?
Yes, definitely! Before, there were sometimes misunderstandings about prices or delays in order confirmations. Now, everything is fluid: our customers access the correct information directly, which improves their experience and our business relationship.
What is Deestree's overall impact on your business?
Deestree has enabled us to focus on what matters most: our growth and customer satisfaction. We spend less time on sales administration and more on business development (which is Sales' core business).
