Beware of the risks: Why can Excel be a costly way of communicating your catalogs and prices?
New mobile apps to keep an eye on
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What new social media mobile apps are available in 2022?
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Use new social media apps as marketing funnels
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Try out Twitter Spaces or Clubhouse on iPhone
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What app are you currently experimenting on?
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Excel is one of the most popular spreadsheet programs used in business to store, organize and analyze data. However, when Excel is used to communicate with customers, this can lead to risks for the company. In this article, we'll look at the potential risks of using Excel to communicate with customers
Formula errors
Excel is known for its computing power, but this can be a problem when it comes to communicating with customers. Formula errors are common and can have serious consequences for businesses. An incorrect formula can alter data and lead to misinterpretation of information.
Safety risks
Using Excel to communicate with customers can also pose security risks. Data stored in Excel can be stolen, hacked or corrupted, impacting the confidentiality and integrity of company data. If confidential customer data is compromised, this can lead to financial loss and loss of customer confidence.
Limiting collaboration
Using Excel to communicate with customers can also limit collaboration between stakeholders. If several people have to work on the same Excel document, there may be versioning and software compatibility problems. This can lead to delays in communication and decision-making, with negative consequences for the company.
Conclusion:
Excel is a powerful tool for storing and analyzing data internally, but using it to communicate with customers can entail risks for the company. Formula errors, security risks and limited collaboration are all factors to consider when deciding to use Excel to communicate with customers. Companies need to assess the potential risks and put in place security measures to minimize them.
DEESTREE tackles the limitations of Excel, and offers a solution to add value. If you exchange information with your customers via Excel, contact us to find out how DEESTREE can benefit you.
